Privacy Policy

Your Privacy Matters to Us

At Australian Lottery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, and contact details
• Date of birth and age verification documents
• Payment information and financial details
• Identity verification documents
• Communication preferences

Technical Information:

• IP address and location data
• Device information and browser type
• Cookies and similar tracking technologies
• Website usage and navigation patterns
• Login and session information

2. How We Use Your Information

We use your information for the following purposes:

1. Service Provision: To provide lottery services, process payments, and manage your account
2. Verification: To verify your identity and age to comply with legal requirements
3. Security: To detect and prevent fraud, abuse, and unauthorized access
4. Communication: To send you important updates, promotional materials, and customer support
5. Improvement: To analyze and improve our services and user experience
6. Legal Compliance: To comply with applicable laws and regulations

3. Cookie Policy

We use cookies and similar technologies to enhance your experience on our website:

Essential Cookies:

• Required for the website to function properly
• Enable secure login and account access
• Remember your preferences and settings

Analytics Cookies:

• Help us understand how visitors use our website
• Allow us to improve our services and user experience
• Provide insights into website performance

Marketing Cookies:

• Used to deliver relevant advertisements
• Track the effectiveness of our marketing campaigns
• Personalize content based on your interests

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate our services
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect our users, prevent fraud, or investigate security incidents
• Business Transfers: In connection with mergers, acquisitions, or asset transfers

5. Data Security

We implement robust security measures to protect your information:

• Advanced encryption for data transmission and storage
• Secure payment processing systems
• Regular security audits and monitoring
• Access controls and employee training
• Incident response procedures

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Restriction: Request limitation of data processing

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Prevent fraud and ensure security

8. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@australianlottery.com
• Phone: 1-866-531-2600
• Mail: Privacy Officer, Australian Lottery, [Address]